Tuesday, October 15, 2013

The Name Dropper

The Name Dropper.  I'm talking about the person who reads my name tag and says my name about 15 times in a conversation.

Customer: "Are you Debbie?  They sent me over here to talk to Debbie."

Me: "Yes, I am.  How can I help you?"

Customer: Well, Debbie, I need a bottle of Fortissimo."

She's kind of older so I offered to get it for her since it's all the way in the back of the store, but she refuses and we start the hike down the football fields of aisles at a very slow pace. I grab the 5L bottle and show her.

Customer: "Debbie, that's too big.  My friend can't drink all of that.  Do you have it in a smaller bottle Debbie?"

Me: " This is the only size."

Customer: "Debbie, do you have anything close to it in smaller size?"

Ok, I have never tasted this crap before, so it's time to hustle.

Me: "I have a nice bottle.  Let me get it for you."

Customer: "Debbie, I also need a bottle of tequila."

I walk her up to the tequila aisle and suggested a $20 bottle with a lesser name, but of better quality.

Customer: "Debbie, that's not my brand.  Debbie's that not the one I was looking for."

Me:  "Take a look around and I'll be right back."

I go ask some colleagues if they ever tasted that plonk she wanted and everyone shrugged so I grab a $10 bottle of red and go back to the customer and show her.

Customer:  "Debbie I found my brand.  Cactus Jack is what I like Debbie."

I show her the wine bottle.  

Customer: Debbie, do you have anything else?

Me:  "How about this?"  and show her a carafe of other plonk in a smaller bottlei.

Customer: "What a cute bottle Debbie.  I'll take it.  Thank you Debbie."

Ugh, if I never hear my own name being said out loud for the rest of the day, I'll be good.

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