The holidays are here and I don't look forward to the struggle that customers have when they want my help and I'm with someone else. I've blogged about these people before. They hover around, they wait for me while staring me down and sometimes will even interrupt me.
But, this customer is a little different. I help him. I ask him if he needs anything else. He says no and I move onto the next customer. But, in about 5 minutes, he's not really done and needs my assistance again, so he thinks he has ownership over me. The "I had her first" attitude. Hey, you said we were done, so I'm now in sales mode with someone else. If you want me back, you have to wait your turn after the 3 other people who are waiting to talk to me.
It doesn't matter to him. He will now become all of these people at the same time involving me in a tug of war for my attention. He interrupts, hovers and stares at me, raises his finger to get my attention until he is really done and he won't be happy until he gets me to stop what I am doing and go back to him. Ah, the joys of the season are upon us.
Show me some love by voting me a fan favorite localwineevents.com. And click on ad or two for me!
No comments:
Post a Comment