You Must Have Moved It

 It never fails that when a customer can't find something, their comment is always:

"It was right here.  You must have moved it."  

This happens all the time.  In fact, the other day, this comment was said 3 times to me by 3 different customers.  Of those 3 customers, one was true.  We did move a brand from one side of the aisle to the other, but most times, a customer insists that the aisle they were looking for was 3 aisles over that way.  And I hate to say it, but it's always the older customers that insist I must have moved it.  I only work here 5-6 days a week for the last several years.  I would know, wouldn't I, if I moved something.

One of these customers was looking for the jug aisle.  This shelving is very different from the regular shelves where the regular sized bottles are.  He insisted that the jugs were 2 aisles over that way.  Do you know how hard it would be to not only move a section of gallon wines, but also their shelving units?  And, every time, the customer insinuates that I am wrong.  The wine was moved and I'm an idiot.  I must have moved it!

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