I deal a lot with customers via phone and e-mail sending out offers on high-ticket items I want to move or are really popular and can easily sell with an announcement. About 99% of these customers are a real joy to deal with. They have money. They love wine. They love good wine. They love collecting. They buy almost every time I send out an e-mail. They love me. Ok, maybe not that last one.
One of my newer customers who I have never spoken to on the phone has a real funny way of responding to me or asking me questions. Based on his name, I think he speaks English better than he writes it. He is the President of a multi-million dollar company. He is one of these real joys to deal with, but I want to share some of his responses to me because they always give me a good laugh.
When I send out an e-mail and he wants something, his response is:
"I take a case."
Not, send me a case, I'll take a case, but "I take a case."
The other day I sent out an e-mail and he responded with a question not related to the e-mail.
"Do you have any chateau nevus de pape?"
It's a good thing I can decipher these cryptic sentences. For those of you not aware, he wanted Chateauneuf de Pape, a wine from France's Rhone Valley. I never corrected him, but I just rattled off the abbreviation. "Sure, I have a few great CDP's!" I gave him 3 of my top selections. He took 8 of each and $1800 later, I was a happy sales girl. Love this guy!
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