The Store
closed around 6pm and after hours the two private rooms were booked with
parties and events. The Salespeople were
scheduled for these events and we turned into Sommeliers for them. Sometimes we would pick up new customers, but
for the most part we were hired bartenders.
At all of these events, we were expected to make a speech. The speech included a welcome to the store,
about the store, and a brief description of all the wines for the evening. Small parties were fine, but when you had
more than 40 people in the large space, a speech could be merciless especially
when the group has had some good drinking time in already.
These events
are all family style and never enough seats for everyone which was a general
complaint, but I understood why.
Standing room only makes guests leave faster, monitor their alcohol
intake and they don’t linger long into the night.
I remember my
first event. It was in the large event
space and for the most part I was the number 2, meaning, someone else was the
Sommelier who gave the speech and I worked the 2nd pouring table
which is mandatory for a larger group.
Gertrude is very set in her ways and she has a very curt way of telling
you how to do things. Some basic rules
are:
1)
Never
turn your back to the group. It’s rude
2)
Never
pour too much, so you eyeballing skills better be spot on
3)
Never
walk through the room. Walk around
it. This was my favorite especially when
I wanted to go pick up a napkin that was discarded in the middle of the floor.
4)
Never
imbibe when testing the wines. Always
spit or swallow unless she’s not looking.
5)
Never
tell her when you get a tip, otherwise you have to share it with her and
everyone else who worked the event down to the dishwasher. (I NEVER TOLD even when she tried to lure it
out of me)
6)
Never
leave open bottles on the table as you get to the end of the night. The guests will think they have to drink it
all. Um, they did pay for it, right?
The worse
events were the whole store events. The
store was converted into an additional eating and drinking space. The desks were pushed together and a table
cloth thrown over it to become a food table and the glass check-out counter
became the third bar. The only place to
put your belongings was in the small event space which was never used
simultaneously during one of these. And,
if you’re not careful, Gertrude will take your bag and throw it down the cellar
stairs just because.
In one of these services, guests are handed a glass of Prosecco when they arrive and sometimes there are a few additional wines for the cocktail hour. Chef lays out all his finest cheeses and meats for noshing and usually everyone gets too full for dinner. Once the host is ready, you ask everyone to take a seat and then the dance begins. It is very essential to coordinate the wine with the Chef so that you are able to pour and talk about the wine before the next course is ready. Because God forbid that a dish is ready and they are sitting waiting to be distributed, Chef would have your head. Dishes must go out as soon as they are plated.
Now in a
place like this, it’s a set menu. No one
is ordering a la carte. The host is
responsible for letting us know if you have a vegetarian, someone with food
allergies, etc., so that he can be
prepared to make a substitute dish. The
food all comes in fresh the day of so there is nothing to be whipped up if someone
surprises us with this information. And
it always happened and I was always amazed that Chef could find something and
make it out of his ass.
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