Thursday, September 12, 2013

Pet Peeve #1



I have a lot of pet peeves at the Big Store.  Consider this your directory of what not to do or say to a retail store employee:

Pet Peeve #1
Your question is not MORE important than the customer I am talking to

I don't understand the average shopper today.  I understand people are impatient.  I understand that you may have somewhere else to go.  But, if I am talking shop and selling wine to another customer, you should not interrupt me to ask me where the bathroom is, where the vodka is, do I have an ATM, or even worse, a question that will take up a lot more time like, can you tell me about this wine.

I am of the mindset of, one customer at a time.  I will not stop helping another customer if you stare me down, follow me and my current customer around, shadow me, or even clear your throat.  Wait your turn or find another associate to help you.

I've been talking to a customer and another customer will walk right up and say "VODKA" while I'm in mid-sentence.  This will take me to Pet Peeve #2, but I usually put my hand up as a "you must wait until I'm done" sign and continue until I'm done with the person I was helping first.

Like my blog?  Show me some love at localwineevents.com

No comments:

Post a Comment