It's always rewarding to get thanked. The other day, someone went out of their way to really thank me. One of my older regulars came in to buy some wine for her daughter's birthday dinner. They were going to a BYOB and her daughter loved Merlot and Brunello. I gave her one of my favorite, lesser expensive Brunello's and a really kick-ass Merlot. She even bought the same Merlot for herself to enjoy later. She left happy and on a random day and time a few days later, she called the store and asked for me.
She told me that she just wanted to thank me. The wines were a huge hit for the dinner and her daughter was over the moon with both wines. She just wanted me to know how appreciative she was for my help and my selections.
Now, usually when people call me they either want to talk about high-end wine or want to complain. This was very rewarding to me. Not only was she happy, but her daughter was happy. And, all I did was pick out some wine. So, to the hard-making winemakers and teams of Ferrari-Carano and La Rasina, my customer, thanks you more.
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